First Rain Goods is a small launch. The standard is simple: if something is damaged, incorrect, or unclear, contact us quickly and we will handle it directly.
Contact us within 7 days of delivery if there is a problem with your order.
Items should be unworn, unwashed, and in the condition received unless the issue is damage or an order mistake.
Include your name, order email, item, and a short description of the issue.
If the item arrives damaged or the wrong item was sent, email photos and order details to george@firstraingoods.com.
We will review the issue and work toward a replacement, exchange, or appropriate fix where possible.
